Virtual Assistants

Guest Manager Sign Up

Hire a Guest Manager from £129 per month

Give your guests the best experience with a skilled Property Assistant.

From check-in processes to invoicing; booking amendments to queries; refunds to arranging contractors, much of the admin side of managing serviced accommodation can be outsourced and we offer a variety of packages to suit your needs, from 30 minutes per day* to custom plans for your property portfolio.

*Assistants work between Monday to Friday, 9am to 5 pm UK time, excluding bank holidays.
PRICES EXCLUDING VAT.



How it works:

  • You choose the number of hours to suit your property portfolio / volume of business.

  • We assign a Property Assistant to you.

  • You also get an Account Manager with extensive property management experience. 

  • Your Property Assistant will work during a set timeframe everyday.

What’s included - Booking Management:

  • Tokeet, Kigo, Booking.com or airbnb management

  • Cancellations

  • Payments & Refunds, Invoicing

  • Amendments

  • Logistics 

  • Updating calendars

What’s included - Check in and guest support:

  • Guest KYC (e.g. ID verification) and T&Cs

  • Supplying codes

  • Arranging meet and greets

  • Email / platform support for new or existing clients

  • Arranging early/late check in

  • Requesting and dealing with feedback & reviews