By hiring a Customer Support Virtual Assistant, you have a chance to enhance your business and focus on other important tasks that you have to handle. Virtual assistants can not only help you with your email support that is backing up but they can also enhance the client experience through live chat and phone support.
Do not be led into thinking that just because you are not the one doing the job, the end result won’t be good enough. Our friendly Customer Support Virtual Assistants can handle multi-platform support and provide excellent results at the same time. There is always room for advancement and progress in the service you offer so if you have multiple customer service needs in your business, you should tailor the channels of communication too.
Our Customer Support Virtual Assistants can provide help in the following fields:
What A customer support Virtual assistant can do for you:
- Email support
- Phone support
- Livechat support
- Upselling products / services
- Outbound calls / sales
- Receptionist services
- Message handling
- Market / Competitor research
- Full helpdesk service
What results can you expect:
By properly curating your customer support and ensuring a prompt, efficient and helpful response and at all times you can greatly improve the standing of your company with existing and prospective clients. Here's what you can expect from our Customer Support Virtual Assistants:
- Excellent communication skills
- Good listening skills
- Calm and friendly presence on the phone
- Ability to resolve conflict
- Well-educated product sellers
- Persuasion skills
- Good empathy and patience
If you have some special requests, we can also tailor a service for you in terms of out of hours service or multiple team members. We will offer some of the best customer support available. All our Customer Support VA’s are highly qualified and show excellent skills in dealing with different tasks.
Should you need anything else, do not hesitate to reach out to us. Do not let your business wait. Our Virtual assistants are used to being moved from project to project, so you may find yourself surprised by how much they can contribute to your business. See it for yourself by taking our free trial option.
Need help with your Social Media? Hire a Social Media Virtual Assistant from £99 or take a 2 hour FREE trial.
We want you to understand the benefits of using a Virtual Assistant so we are happy to offer a 2 hour introductory trial in which you will be able to send over some sample tasks to see how a VA can help you lighten the load and concentrate on what you do best!