Running your own e-commerce business or online store means you will most likely be juggling everything from product research and listing to customer support as well as managing your site or marketplace. Choose from our E-commerce Assistant Plans starting from £129 per month.
A skilled E-commerce Virtual Assistant can take many of the most time-consuming tasks off your hands enabling you to focus on what you do best and allowing your e-commerce business to grow with a more omni-channel approach to customers. Our remote teams can step in for the number of hours you require per month, to enable you to free up some time to concentrate on your product, your marketing or whichever area of your business deserve most of your expert attention.
Here are some of the tasks a skilled e-commerce Virtual Assistant can help you wit , in order for your business to run smoothly and give you some breathing space to engage in growing your e-commerce business.
What are the most commonly outsoucred E-commerce tasks?
Creating a more omni-channel experience for potential customers
Customer support through email and live chat
Client queries from social channels such as Facebook and Instagram
Answering comments & responding to reviews
Monitoring promotions & promo abusers
Processing sales and refunds
Which platforms you might expect help with?
Basic website maintenance
Shopify | Amazon | Ebay | Etsy
Zendesk | Gorgias | Helpscout
Facebook | Instagram
General list of What an E-Commerce Virtual assistant can do for you:
Product listing creation and optimisation
Processing orders
Customer support
Adding tracking for orders
Managing and updating inventory
Basic image editing (including re-sizing)
Analysis and market research
Competitor research